Refund Policy
At Evernest Store, we want you to be satisfied with your purchase.
​
If your product arrives damaged, defective, incorrect, or with any other issue, please contact us by email within 30 days of delivery.
In your email, please include:
-
Your order number
-
A brief description of what happened
-
Photos or videos showing the issue, when applicable
-
​
Our team will review your request and provide the best solution, which may include a replacement, partial refund, or full refund, depending on the situation.
​
Please do not return any product before contacting us. If a return is necessary, we will provide you with the appropriate instructions.
​
Approved refunds will be issued to the original payment method.
For any refund or order-related issue, please contact us at our customer support email.
​
​
Evernest Store